Frequently Asked Questions


Where are the Great Lakes Storage locations?

Great Lakes Storage: 5892 2 Mile Rd, Bay City, MI 48706
Bay Area Storage: 3971 Bangor Rd, Bay City, MI 48706
Security Storage: 2016 S Euclid Ave, Bay City, MI 48706
Westside Storage: 6008 Westside Saginaw Rd, Bay City, MI 48706
Toy Storage: 3860 S Huron Rd, Bay City, MI 48706

What are the office hours?

We’re available to answer calls/emails from 8 AM to 9 PM, Monday through Friday. There are no walk-ins at the site, please call ahead to schedule a meeting with the manager.

What are the access hours?

You have convenient access 24-hours a day, 365 days a year.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card, where you can also set up autopay. Please use our mailing address below if you need to mail us your payment:
PO BOX 1203, Bay City MI, 48706

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?

We offer fenced facilities, coded gate entry, and 24-hour video surveillance.